Chaos? Not with office administrators

Successful office administrators are distinguished by soft skills that help them keep an overview even under time pressure. They are often the interface to other departments or to customers. Companies therefore pay particular attention to the personal qualities of office administrators. In almost all job advertisements they address this point and describe on average 5.5 qualities that are important for the respective position.

Office specialists take on many administrative tasks; they organize appointments, process orders or check invoices, for example. Here it goes without saying that one works reliably and carefully. In addition, the specialists should be team-oriented and communicative, since they have daily contact with people inside and outside the company. These qualities and good manners ensure smooth processes in administration.

Office administrators often handle several tasks in parallel. The key here is to remain composed even during hectic phases. Employers repeatedly emphasize that the specialists should be mentally resilient or stress-resistant (8.3 %). Although office activities are changing and employees repeatedly have to familiarize themselves with new software and processes, character traits such as willingness to learn or curiosity and openness seem to be of secondary importance (6.9 % and 4.6 % respectively).