Those who like to coordinate will find their calling here

In almost all offers, employers describe which tasks and departments they are seeking specialists for (Ø 5.2 entries). With office management clerks, many threads often come together. Regardless of where in the company they later work, the core of their everyday working life consists of communication activities as well as administrative and organizational tasks. These appear by far most frequently in the analyzed job advertisements. Companies communicate via a wide variety of channels; many job descriptions therefore additionally point out that the specialists often exchange information by telephone and/or email with colleagues, for example. Handling incoming and outgoing mail is also one of the classic tasks of office administrators (33.1 %).

A good one in two office specialists looks after or advises customers or processes their orders. They plan and organize appointments, for example to coordinate service assignments or technicians in the skilled trades. For this it is important that everyone in the company can access up-to-date customer and product data. Maintaining this data is also often the responsibility of office administrators.

The job advertisements also repeatedly contain references to the department that the specialists will support at the new employer. A good quarter of these are aimed at job seekers interested in accounting. But tasks also await them in sales, in the HR department (13.1 %) or in purchasing (8.9 %).